Refund & Cancellation Policy
Last updated: October 1, 2026
We want every pizza to be perfect. Because our food is perishable and made to order, the rules below apply.
Cancellations
- You can cancel for a full refund before we start making your order. Email support@wessonpizza.com with your order number as soon as possible.
- Once we've started making your order, we generally can't cancel it.
Problems with your order
If an item is missing, wrong, or arrives damaged, contact us within 24 hours of delivery with your order number and, if you can, a photo. Depending on the problem, we'll offer a replacement, a partial refund, or a full refund.
Failed delivery
If we can't deliver because the address was wrong, nobody was available, or we couldn't reach you by phone, we may not be able to give a refund.
How refunds are paid
Approved refunds go back to the card you paid with, through Square. They usually appear within 5–10 business days, depending on your bank.
Contact
support@wessonpizza.com